Shipping & Returns

RETURNS

We hope you are thoroughly satisfied with all of your purchases from Shady and Katie.  If for some reason you are not, please notify us at [email protected], with-in 10 days of the delivery date. A Short note with the reason for your return is helpful in your e-mail.  

Products must be in their original condition with the original receipt, packing inserts, tags, etc.  All returns are subject to Shady and Katie’s terms of use.  Shady and Katie is not liable for shipping charges on all returns.

Exchanges are not accepted, but a product can be returned and then “exchanged” by receiving a refund and then re-ordering the new product online.  SALE items are non-refundable. Due to the unique nature of “vintage” items, they are FINAL SALE.  Please choose carefully.